HI I’m getting a 403 “Insufficient scope, expected any of: create:user_tickets” message when making the call to send a reset password. The “create:user_tickets” is toggled ON in the API management screen for the account making the call. Any thoughts on why I’m getting this scope issue if it’s act…

Thanks for confirming! It looks like the token shared is from a different authorized app - The sub claim should be the client_id of your brokerx-secure application. Basically, it looks like you just need to use the brokerx-secure credentials to get an access token as opposed to the application with…

Issue creating Reset Password Ticket

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tyf October 10, 2023, 12:20am 3

Hey @brokerx !

I just responded to your previous topic:

Topic		Replies	Views
Sending PWD Reset Ticket - Scope Issue? Get Help management-api , tickets	3	1001	October 10, 2023
Error: Insufficient scope, create:user_tickets Get Help management-api , scopes , error	3	8889	March 2, 2018
Missing create:user_tickets scope when using the Auth0 .NET SDK Get Help .net , csharp , management-api	4	3013	April 22, 2022
Adding create:user_tickets scope for React app Get Help management-api , tickets	2	906	August 14, 2023
Patch user data/ Gain management access_token Get Help	2	2053	December 21, 2022

Issue creating Reset Password Ticket

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