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Hi, I’ve lost my phone and don;t have a recovery code. I need to access my admin console and I’m not able to due to the MFA. how do I reset my MFA factor?
Thanks
Hello @skirouani,
Welcome to the Auth0 community!
If you lost your access to your account you should submit a Multi-factor Authentication reset request.
I am attaching a Knowledge Solution that should help you do just that: Account Locked: MFA Resets Requests
I hope this was helpful and if you have more questions don’t hesitate to come back to the community.
Thanks,
Tudor
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