Reset My admin MFA

[skirouani]

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Hi, I’ve lost my phone and don;t have a recovery code. I need to access my admin console and I’m not able to due to the MFA. how do I reset my MFA factor?
Thanks

[tudor.smeu]

Hello @skirouani,

Welcome to the Auth0 community!

If you lost your access to your account you should submit a Multi-factor Authentication reset request.

I am attaching a Knowledge Solution that should help you do just that: Account Locked: MFA Resets Requests

I hope this was helpful and if you have more questions don’t hesitate to come back to the community.

Thanks,
Tudor