Request to Disable Two-Factor Authentication (2FA) for Email Account (umer@complya.com)

Ready to post? :mag: First, try searching for your answer.
Dear Auth0 Community/Support Team,

I hope this message finds you well. I am reaching out to request assistance with disabling Two-Factor Authentication (2FA) for my email account associated with Auth0: umer@complya.com.

Due to unforeseen circumstances, I am no longer able to access the 2FA method (e.g., authenticator app, SMS, or backup codes) linked to this account. As a result, I am unable to log in and manage my account effectively.

Could you kindly guide me through the process of removing 2FA for this email address? If there are any verification steps or security protocols required to confirm my identity, please let me know, and I will provide the necessary information promptly.

I appreciate your understanding and assistance in resolving this matter. Please let me know if you require any additional details from my end.

Thank you in advance for your support!

Hi @umer

Welcome to the Auth0 Community!

Please send your tenant name and account email address to the @support group via DM.

Kind Regards,
Nik

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.