Hi. I have an open issue with the Auth0 support team. I just talked to a sales rep and he told me that replying to the issue puts me at the END of the queue? Is this for real? Has anyone else experienced this? Or did the sales guy I talked to just not know what is going on?

Thanks James. I was truly hoping that it was just a misunderstanding in Sales. Support got back to me and we were able to work through the issue. Everything is working perfectly now.

Replying to Ticket puts Ticket at the End of the Support Queue

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system Closed August 27, 2019, 1:50pm 5

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Replying to Ticket puts Ticket at the End of the Support Queue

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