Is there a way to redirect the user to our site from the Oops!, something went wrong
page.
At the moment, there are no links to our service, so the user as to type in our URL again.
In your account settings (available through the drop-down at the top right corner of the dashboard) you can state that in case of an error users should be redirected to your own error page. By default it uses a generated error page that will be useful for development purposes, but based on the information you provided the redirect to your own page is likely what you’re looking for.