Problem Statement
We updated the redirect URL on the change password template, but users are not redirected to the target URL.
Solution
If you kick off a password reset flow via the hosted login page, the Redirect To field from the Change Password email template is used.
If you kick off a password reset flow via a password change ticket on the Management API without specifying a result_url, a redirect will not occur. You’ll need to set the result_url for the redirect to occur.