Recovery code dont work

Hello good day.

I have a problem with my account, I cannot access it from my google account, it asks me for a recovery code, I enter it but it does not work, it indicates that it is incorrect. I tried to reset the password but the reset email did not reach me.

Could you support me with this problem.

Hey @axtone, I’m sorry to hear about your recent challenge with being locked out of your account.

When you get a chance please follow this process so we can work together to get this resolved. Please let me know if you have any questions. Thank you.


Hello, thank you very much, I already sent DM to @konrad.sopala , but he still has not responded to me yet, I hope he can support me.

Thanks for the support.

1 Like

:smiley: Just replied to your message

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