Hello,
I need help recovering administrative access to an existing Auth0 tenant used by a development project.
Tenant: dev---us.auth0.com
The tenant was configured and successfully used for Development/Integration in July 2026. I still have the local project configuration and technical records documenting successful Authorization Code + PKCE authentication, token exchange and JWKS validation against this tenant.
I can no longer access the tenant through the Auth0 Dashboard. I believe the administrator account may have been associated with one of my email addresses, but I cannot reliably determine which login method/provider was originally used.
I attempted password recovery for the email address I believe may have been used, but the recovery email did not arrive. I also tried signing in with another identity I own, but that identity leads to new-account onboarding rather than to the existing tenant, so I stopped without creating or modifying a tenant.
I am the owner of the development project that used this tenant and I am prepared to provide appropriate non-public evidence to Auth0 staff to verify ownership/control.
Could an Auth0 staff member please advise me on the secure procedure for verifying ownership and recovering administrative access to this existing tenant?
For security reasons, I would prefer to provide any account-identifying or ownership-verification information privately rather than posting it publicly.
Thank you.