Hi, With no changes in our software, for the last couple months, we will sometimes get a 200 error, and sometimes get a 500 error when trying to refresh tokens for one of our tenants Sample python script: import requests payload = '{"grant_type": "password", "scope": "offline_access", "username":…

Hi Dan! Thanks for your help!!! That did indeed allow me to narrow down the error. I now know that it is caused by one of my rules, and that specifically it is caused by the Authorization extension timing out. Part of one of my rules requests the user groups via: https://{host}.us8.webtask.io/{id…

Receive 500 error on token refresh

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dan.woda June 17, 2020, 8:33pm 3

Hi @teddyward,

Welcome to the Community!

Would you DM me your tenant name so I can take a look at the log?

Thanks,
Dan

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Receive 500 error on token refresh

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