Last Updated: Aug 12, 2024
Overview
After disabling Passwordless Connection for a given app, the prompts to introduce the username and password are no longer available when trying to log in. The Database connection is enabled for the application.
Applies To
- Authentication
- Passwordless Connection Disabled
Cause
Deactivating a Passwordless Connection will not directly enable a Username-Password Login flow.
Solution
To prompt for Username and Password credentials upon login, verify:
- A Username-Password connection is enabled for the application.
- If using Classic Universal Login, change the template to be other than Lock (Passwordless).
- If using New Universal Login, change the Authentication Profile to Identifier + Password.
- If using Custom hosted login page, check if username/email and password prompts are present in the code.