After clicking the password recovery email and submitting the form with new password and its confirmation, users are getting “There was an error processing the password reset.” Logs show the following details: Type: Failed Change Password Description: invalid result url: MY_HOST?email=prueba.n1.a…

That error indicates that it might be an issue with the Redirect To URL you have set in the Change Password email settings - please ensure that this is a valid URL. You can check that value from: https://manage.auth0.com/#/emails > Change Password > Redirect To.

Problems when user change her password using lock UI (Failed Change Password)

Get Help

hernan.liendo April 14, 2017, 8:31pm 7

Its a valid url: http://www.sanatoriomaterdei.com.ar (maybe no httpS could be the problem?)

Topic		Replies	Views
Getting "Invalid property result_url" Get Help auth0 , api , management-api , change-password	2	6138	June 16, 2021
Error tying to create a password change ticket: What should the result url look like? Get Help management-api , tickets	4	21	May 8, 2025
Redirecting after password reset is not working on production Get Help login-experience , reset-password-prompt-new-experience	2	1063	June 21, 2023
How to add custom error message for password reset UI (Universal Login) Get Help lock , auth0 , login	3	4646	October 15, 2021
Redirect to login after changing password Get Help linking , change-password	3	16391	March 2, 2018

Problems when user change her password using lock UI (Failed Change Password)

Related topics