Our users are having trouble resetting their password in our app.
We’re using the “Lock activity” which is your Auth0 pre-built UI for sign-in so no custom requests here. It has stopped working in both Android and iOS.
On Android it seems alright when pressing “forgot password” and we get the “Check your email to continue” dialog. On iOS we get a error message when pressing submit (attaching a screenshot). But none of the users is getting the password reset email.
On Android we’re using: 1.18.0 SDK and iOS 1.27.1 SDK.
We have flipped the switch for “Change Password flow v2”.
This combination should be just fine, right? I mean the SDK’s and the “Change Password flow v2”
We got that indication from you before was you can see here: https://auth0.com/forum/t/change-password-flow2-and-mobile-sdks/4744
Any ideas how to solve this?