Not able to export list of users

Hello,

when i try to export the list of the users (CSV with default fields) i have the error poping up “Error! You don’t have permissions to access the resource”

any idea what could be the problem ?

I have access and i can do everything on all my users.

thanks,

Renaud

Hi @renaud.cb,

Welcome to the Auth0 Community!

This is usually a temporary issue. Firstly I would recommend logging our and logging back in and deleting your’s browser’s cache or trying in incognito mode and a different browser.

If this does not solve it, could you ask another administrator to see if they are able to perform the request ?

Please let me know how it goes.
Best regards,
Remus

1 Like

Hi @remus.ivan , today it is working, thanks for your support.