No support on issue


I am facing issue regarding refresh token is not refreshing. Needed support but the auth0 support team is not responding even after a follow-up. It is really affecting our work


Hi @anshu.malini ,

Welcome to the Auth0 Community!

I just sent a DM to you to confirm the ticket number. Once hearing from you, I will reach out to the Support team to prioritize the ticket.

Hi @lihua.zhang ,
I have replied to your DM. Could you please have a look?

Hi @anshu.malini ,

I reached out to the DSE who worked on the support ticket. He replied to you a few hours ago. Hope the conversation between you and the Support team can go well moving forward.

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