"no connections enabled for the client" error even though I have a working Enterprise SAML connection

Help
,
1

I followed this doc: Test SAML SSO with Auth0 as Service Provider and Identity Provider to set up an SP application and an IdP in different Auth0 tenants. Everything is fine, except that I receive a “no connections enabled for the client” when:

  • attempting to log in
  • clicking “try” under Authentication->Application Profile
    My SP application has the Enterprise connection enabled
    When I go to Authentication->Enterprise and click “try,” I get “It works!”
    I am confused as to why I have an Enterprise SAML connection that both works and does not work. What am I missing?
3

Hello jshenk, welcome to the community!

The connection needs to be enabled in two places, in the app settings under connections, as well as in the applications tab in your SAML connection. You mention the SP app has the enterprise connection enabled so I would recommend going to your SAML connection under Authentication → Enterprise → SAML → {{YourSAMLConnectionName}} → Applications tab and seeing if the app is enabled.

Hope this helps!
Alex Brett