No company details on the invoice

Hey,

I purchased a one-year subscription of essential today.
Despite the added company data (Company from Poland), the automatically generated invoice to email does not contain this data.
On the other hand, the invoice I download from Settings → Payment & Billing contains this data, but does not contain the invoice number that is on the invoice automatically generated to email (this one does not contain company data).

This is a problem for our accounting department.
How can we solve it?

Hi @EngineeringNextbike,

I suggest reaching out to our direct support channel at the Auth0 Support Center. They will be able to assist you with this.

Thanks,
Rueben

Hi,

thank you for your reply.
Where exactly can I find this direct support channel?
I was looking for it before, but I ended up here and thought this was the right place.

1 Like

Hi @EngineeringNextbike,

You can find the direct support channel at https://support.auth0.com/.

Thanks,
Rueben

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.