Need to regain ownership of tenant

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1

Hi Auth0 team,

I’m currently having some trouble getting access to a tenant. My company SquadJobs (formerly Include.IO) configured a tenant tied to an internal application. Currently only I can sign in to that application using Google Auth, tied to one of my company email accounts, but I do not have any administrative access to the tenant.

Please help us regain access:

  • Tenant Name: lwt-staging.us.auth0.com
  • Summary: the admin was likely an @include.io alias that may have used Google Auth, and that the standard password reset flow was unsuccessful.
  • Request: Need to begin ownership verification process
3

Hi @david33

Welcome to the Auth0 Community!

I’m sorry to hear you’re having trouble regaining access to the tenant. I’ll send you a DM with further instructions.

Thanks!
Dawid