Problem statement
A user might need to change their primary email to log in to the Auth0 Dashboard. For example, due to changing company domain.
Solution
Auth0 does not support changing the email addresses of Dashboard Administrators or linking Auth0 identities for the dashboard. Invite the new email address as an Admin of the tenant(s).
- Navigate to the Auth0 Dashboard > Settings > Tenant members
- Click Add Member.
- Select the necessary roles.
Issue the new email address invitation to the tenant. Then, the user can logout from the Auth0 dashboard and accept the invitation (or do it in an incognito window, which will omit the need to log out of the previous Auth0 identity).
Related References