Multiple database connections per organization

Help
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1

We need to have multiple database connections per organization, one for the client’s users, which is used only for the organization and one for the support users who could connect to any organization.

The issue is, if we create a db connection and add a user in there, the login page returns ‘invalid email or password’, if the user is in the default database connection created with the tenant it works.

What should we do?

1 Like
3

Hi AnthonyDaSilva,

Thanks for reaching out to Auth0 community!

As you have multiple database enabled for the organisation, by default it is verifying in Username-Password-Authentication database for that reason getting this error as user is not present. here is the community post on this issue Cannot Log In to Organization with Multiple Database Connections hope this helps!

Regards,
Pavan.