Move TOTP MFA to new phone

I just got a new phone and I need to be able to do MFA with the authenticator on the new phone insread of my old phone. My main problem is that I have a fingerprint passkey set up, which is fine, but I can’t remove or do anything with the TOTP MFA because of this and when I try to delete it I just get an infinit spinner and it never deletes. If I do somehow get this deleted will I be able to change the TOTP MFA to move it to the new phone. This is very frustrating, it shouldn’t be this hard. Maybe I am just missing something.

Thanks,

-Bil

Hi @BFD64,

Welcome to the Auth0 Community!

If you have difficulties, DM @support to request an MFA reset.

Have a good one,
Vlad