MFA - Voice with phone extension

Hello. We have enabled the Phone factor with Text/SMS and Voice. Is there a way for a user to utilize a phone number with an extension? Most users work in offices without direct lines and would need to utilize an extension. Thanks!

Hi @ktoroniewski,

Welcome to the Auth0 Community!

Unfortunately, using a phone number with an extension is not supported with Phone MFA.

It appears that we have this feature added to our Product backlog, however, we do not have an ETA as to when it will be implemented.

Please visit our Auth0 Changelog to stay updated on the latest updates and additions to the Auth0 platform.


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