Logo Not Displaying Correctly in Widget

Overview

This article addresses an issue where a logo does not display correctly in a widget. Instead of the intended logo, a broken image icon, a blank space, or a default placeholder image may appear.

Applies To

  • Tenant Settings
  • Branding

Solution

To resolve the issue, ensure the logo’s URL meets the following criteria:

  • It is the correct, working URL.
  • It is publicly accessible.
  • It is entered correctly in the configuration settings.