Hi, we added the rule to automatic account linking by email.
Problem is that after linking, the first login returns an error that THE USER DOES NOT EXIST.
I’d like to help with what you are facing. When you get a chance can you direct message me the tenant you are working with along with recording a har file of the broken flow, be sure to select “Preserve log” to catch redirects and scrub the file of user passwords before passing it over. Thanks in advance!
I’m seeing the same error on our production site over the last couple of days. Users logging in with a SAML connection, and trying to link with a Username-Password-Authentication user.
In the logs I see:
“error”: {
“message”: “The user does not exist.”,
“oauthError”: “access_denied”,
“type”: “oauth-authorization”
},
Hi @monkeyson, is this with one particular user or multiple users? When you get a chance can you replicate the issue while recording a HAR file? Please be sure to select “Preserve log” to catch redirects and scrub the file of user passwords and then direct message it over to me? Thanks you.
The recording is started from the moment when we try to login using google account with an email, which is already present in auth0, from db connection.
Having reviewed the HAR file you sent over, I didn’t see anything that gives me pause. I will continue to investigate and let you know what I find as I progress forward.
@yevhen.voroniuk I apologize for the delay, can you share through a direction message with me the current rule you updated so I can build out this under my test tenant? Thanks in advance!