Issue with getting into account because of two factor authentication via Guardian


I have a problem with getting into my auth0 account. We recently implemented two-factor authentication in the account. I’ve choosen auth0 guardian as my secondary authentication.

I recently changed my phone and wiped all data from the old device. I installed a guardian app on a new phone but now it isn’t linked and the authentication request is being sent to the old device.

One of my colleagues deleted my account and then re-invited but it didn’t help, auth0 still sends the authentication request to the old phone.

Is there any way I can get back to my account and pass this authentication issue?

Thanks in advance.

Yep sure! Just follow the procedure described here: