My company subscribed for an account.
I also have a demo account with the user that i’m writing in the community and i tested some features of auth0 within that demo account.
And i want to see my tested configuration in my demo account for doing the same in the new company account.
But when i try to connect to the demo account, it’s asking to create a new tenant. But I already have one and already have some users and configurations.
Why this happens ?
hi @erolhiraauth and thank you for posting about the problem you are facing!
It seems that we have multiple users affected by this, but rest assured, your access will be restored. Please allows us some time to investigate the issue and I’ll get back to you with an update.
Thank you!
Teodor.
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First of all, apologize for the delay in the response. I’m writing to confirm that the recent incident has been fully resolved.
Our engineering team has implemented the fix and is now actively monitoring all systems and logs to ensure continued stability and performance.
You can always find our official system status at: https://status.auth0.com
If you are still experiencing any related issues, please reply to this message or open a new topic, and we will investigate immediately.
Thank you for your patience and understanding as we worked to resolve this.
All the best, Dawid
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