We have recently set up a login-system using MFA, where the user can choose to either use Guardian or Google Authenticator (or equivalent). People have to enter their recovery code if their device has been stolen/reset. They can then be logged in using the recovery-key, which acts like a one-time-pa…

Hey Orloff! Unfortunately the user itself cannot reset MFA from the app level. When it comes to our web dashboard the admin of the app is able to reset the MFA for certain user, here’s more on that: https://auth0.com/docs/multifactor-authentication/administrator/reset-user . You might be also inter…

Is there an automated MFA reset process?

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konrad.sopala Split this topic April 23, 2019, 9:55am 3

2 posts were merged into an existing topic: MFA Recovery code lost

Topic		Replies	Views
API to reset MFA account Get Help mfa	2	6049	August 27, 2019
MFA Reset after disabling Get Help mfa	2	3948	June 5, 2020
Lost MFA Recovery Code Get Help mfa	4	3743	August 10, 2020
Resetting MFA when Disabling Get Help authentication-api , api , mfa	5	8815	April 21, 2020
User can reset MFA after using the lost device code Get Help mfa	2	3398	August 26, 2019

Is there an automated MFA reset process?

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