We have recently set up a login-system using MFA, where the user can choose to either use Guardian or Google Authenticator (or equivalent). People have to enter their recovery code if their device has been stolen/reset. They can then be logged in using the recovery-key, which acts like a one-time-pa…

Hey Orloff! Unfortunately the user itself cannot reset MFA from the app level. When it comes to our web dashboard the admin of the app is able to reset the MFA for certain user, here’s more on that: https://auth0.com/docs/multifactor-authentication/administrator/reset-user . You might be also inter…

Is there an automated MFA reset process?

Help

konrad.sopala Split this topic April 23, 2019, 9:55am 3

2 posts were merged into an existing topic: MFA Recovery code lost

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Resetting MFA when Disabling Help authentication-api , api , mfa	5	8698	April 21, 2020
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Cannot get into my Auth0 account without passcode or recovery code Help mfa , recovery-code-factor	2	204	May 13, 2024
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Is there an automated MFA reset process?

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