We are using WebAuth.passwordlessStart and WebAuth.passwordlessLogin on our customized classic Universal Login page.
When users enter invalid otp code the tenant logs show type ‘f’ events with message ’ Wrong email or verification code.’
This comes from the WebAuth. passwordlessLogin call where the code is verified. Works as excepted but the log entries do not show the client name or id.
Any way to “fix” this? One report we get from Auth0 on our catch up meetings is a report of failure type per application and now most of failures are registered under an “unrecognized app”.
That hint about the webAuth configuration eventually lead to finding a fix. Somehow the configuration part was not working as expected. It looked different to what it was in a dashboards example template (when console.log debugging those).
@dan.woda Still noticed now that the user’s email or id is not in the log events when invalid otp is entered. Is this a feature or are we still doing something wrongly?
It is not end of the world but there is no way no to see the given users logs in case e.g. customer support needs those.
Also still a bit weird that the log event only has the client id and not the name (as for most log event types the application name is deducted from the id).