Hi
I am encountering this error with some of the users signing in with LinkedIn (seems to be new as it has worked in the past):
InternalOAuthError: failed to fetch user profile (status: 500 data: { "errorCode": 0, "message": "Internal API server error", "requestId": "ZT62RZ6R6M", "status": 500, "timestamp": 1553067719839 })
I have noticed in the forums that this has occurred a few time before, but I can’t find a reference recent enough that it would be the same issue, so would like to bring it to your attention. Any help would be greatly appreciated.
Kind Regards
Mitch Myburgh
Timon
Raw data:
{
"date": "2019-03-20T07:41:59.920Z",
"type": "f",
"description": "InternalOAuthError: failed to fetch user profile (status: 500 data: {\n \"errorCode\": 0,\n \"message\": \"Internal API server error\",\n \"requestId\": \"ZT62RZ6R6M\",\n \"status\": 500,\n \"timestamp\": 1553067719839\n})",
"connection": "linkedin",
"connection_id": "con_3bTm09q0OQnNuCHP",
"client_id": "b5hiyCKTpUK752ZmU57xRd5b30bCG2Bj",
"client_name": "Timon App",
"ip": "41.13.232.149",
"user_agent": "Mozilla/5.0 (iPhone; CPU iPhone OS 12_1_4 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0 Mobile/15E148 Safari/604.1",
"details": {
"body": {},
"qs": {
"code": "AQQ9IXwDG7sh930XF5rAjqGauwADQXT8nGT-zzo7WhwXPzR3VsrtMLV8UR3js33Du68Zm0Z82agaW4F4ZGQx0He97foYg6NT_5UJuarM76sVBVSLJnhyC2La-F9dPlWByrZUE4TvcB67EhqyuT1xCGFs-G0Wrjv5RpGFc8O0GWaaDxx20fcHaDgHFwSRlA",
"state": "0cG7EHAGkkC1RaCs7ozlYIrYoVVA2sho"
},
"connection": "linkedin",
"error": {
"message": "InternalOAuthError: failed to fetch user profile (status: 500 data: {\n \"errorCode\": 0,\n \"message\": \"Internal API server error\",\n \"requestId\": \"ZT62RZ6R6M\",\n \"status\": 500,\n \"timestamp\": 1553067719839\n})",
"oauthError": "invalid_request",
"type": "request-error",
"payload": "{\n \"errorCode\": 0,\n \"message\": \"Internal API server error\",\n \"requestId\": \"ZT62RZ6R6M\",\n \"status\": 500,\n \"timestamp\": 1553067719839\n}"
},
"session_id": "ELBrEFkgcSNPUENwSUCGb76nj6h4Jm9M"
},
"hostname": "timoapp.eu.auth0.com",
"strategy": "linkedin",
"strategy_type": "social",
"log_id": "90020190320074159920663310752041761467266589967909912578"
}