Status update
Based on what I’ve been told by the engineering team:
This looks like a bigger effort in terms of migration. It seems instagram is closing their API in favour of the facebook strategy. In addition to this, to access the Instagram API’s the scopes instagram_basic and manage_pages should be passed. Today on the facebook connection we expose the manage_pages scope in the Dashboard but not the instagram_basic (but I believe you are able to patch the connection and add it to the options).
Customers should be able to unblock themselves by configuring the facebook connection and add the scopes manage_pages, instagram_basic (but those require App Review from FB), but that will yield in new users in auth0, so customers should implement account linking (via a rule).