Increase `Inactivity timeout` and `Require log in after` on the Essentials plan

Feedback
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1

Feature: Provide a short title of your feature request/feedback.

Increase Inactivity timeout and Require log in after on the Essentials plan.

Description: Give us some details about your feedback/feature request. Examples, screenshots, videos, etc. are helpful.

The limits are currently 3 days and 30 days, respectively, which is really low and can impact UX. Your own blog post even mentions this, but provides no solution for non-Enterprise customers.

This could be 30-60 days for inactivity, and 6 months, 1 year, or even indefinite for requiring login.

The name of the plan is Essentials, and I would certainly consider this essential for many customers. In fact, it’ll likely be a blocker for us unfortunately.

Use-case: Tell us what you are building. How would the feedback/feature improve your experience?

A website and app with news and other data, where signing a user out after 3 days would just not be cool.

2

Hey there!

Thanks for creating this feedback card. Let’s see who else from community will be interested in such improvement!

3

Definitely interested in seeing this, considering some businesses are implementing 3-day weekends, they’re logged-out of essential business services come Monday morning!

4

This is an absolute blocker for us. This single “feature” alone would have 100% prevented me from choosing Auth0 for our startup. 3 day inactivity timeout is absolutely unacceptable for almost any modern app.

5

Thank you everyone for providing your context here and advocating for that feature! We review those feedback cards on a monthly basis and will let you know once we have any updates to share!