Include Logo in Email Template?

Help
1

I am trying to update the password reset template and am unable to figure out how to include our logo from Auth0. The documentation (https://auth0.com/docs/customize/email/email-templates) doesn’t seem to indicate this is possible unless you are using an Organization through the organization.branding.logo_url property. I have tried to use the following:

  • tenant.picture_url
  • tenant.logo_url
  • branding.logo_url

Is there a way to use one of our uploaded Auth0 logos in the email template similar to how we do it in the login screen?

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2

use src="{{ logo_url | escape }}"

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3

Did you ever figure this out? I am unable to find a variable that works for either the tenant or application logo url.

4

Not really, no. Below is the response I got directly from support at the time. Didn’t make sense as I was asking about custom logos. I ended up going with a custom host for the image and updating src accordingly.

All the default templates have the following block:

…img src=“https://cdn.auth0.com/styleguide/2.0.9/lib/logos/img/badge.png”
width=“50”
alt=“Your logo goes here”
style=“-ms-interpolation-mode: bicubic;border: 0;height: auto;line-height: 100%;outline: none;text-decoration: none;”
…

The user should enter the same URL they have in the URL branding section of their config in to the “src” line.

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