I follow your docs / quickstart and I have a problem but it has a GitHub repo, what do I do now?

Question: I follow your docs / quickstart and I have a problem but it has a GitHub repo, what do I do now?

Answer:

  • Open a GitHub issue in that repo
  • Follow the issue template in the repo if one exists otherwise provide details, steps to reproduce and context around your struggle
  • Create a topic here in Community Forum describing your issue shortly and sharing the link to the GitHub issue

Context

In order to handle such cases most effectively it is advisable to work directly with tool maintainers that have the best knowledge about the tool to offer in order to troubleshoot and fix the issue. Sharing any screenshots, error logs, steps to reproduce and any other appropriate context shortens the process of finding the solution. Once you open a topic here and share with us thee link to the GitHub issue we share it with tool maintainers internally so they can work with you on your hurdle as soon as they are able to.