How to change Ticket URL

We have installed Auth0 to allow us to work with a clients systems. We initially installed Auth0 with a Ticket UR (on a windows 2008 server), which the client has then told us that the URL is wrong. We have uninstalled Auth0 and reinstalled it but didn’t get the web page to re enter the Ticket URL. How do we change this?

Thanks

Jason

Can you clarify what ticket URL you’re referring to?