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There isn’t a way to do this out of the box but there may be some workarounds and these apply to New Universal Login.
The Login interface would normally contain a text prompt of the form ‘Forgot password?’, which would link to the standard Auth0 change-password flow.
As a first step, there is a way to prevent this ‘Forgot password?’ prompt fom being displayed. This can be achieved by patching a database connection with the attribute disable_self_service_change_password.
You can read more about this change in this Community article:
For the second step, you have two options:
- add a ‘Forgot password?’ link to the header or footer, similar to this example:
https://auth0.com/docs/customize/universal-login-pages/universal-login-page-templates#page-footers
However, this does not have a strong visual impact, with the result that some users may not notice the link.
- I know some customers have managed to use some javascript to edit the existing
hrefproperty but I do not have an example of this. It may be possible to achieve this via Page Templates API or Auth0 CLI
There are a few possible drawbacks:
- this is a non-standard approach, so I cannot guarantee that it will work.
- even if it worked today, I cannot guarantee that it will continue to work in the future, as Auth0 continually strives to improve the user experience
- it is is not an “official” feature, so it would not be formally supported
Those are only the two approaches that I think may work for you when using New Universal Login.
We do have a feature request in our backlog though to make this process easier for customers going forward.
Warm regards.