Overview
This article explains how Auth0 determines maintenance windows like the following example:
Applies To
- Platform
- Infrastructure
Solution
Standard maintenance windows are not set on specific days of the week or at specific times. Instead, they are determined based on the target functions, region, scope of impacts, availability of our resources, etc.
- For example, maintenance for the Auth0 Dashboard affects all regions, so it is difficult to avoid peak hours in all regions. In this case, the window is planned based on US time to ensure resources are available to respond during an incident.
- If the maintenance targets a specific region, the peak hours in that region will be considered.