I need your help with something… I have an organization with a single Google Workspace connection, and right now, what happens when I try to log in, is that I am being redirected to the Google sign-in page immediately without showing the universal login page, but that is confusing for the users, so what I want to do is to somehow always show the universal login for the user, so they can click on the organization button, and then go to the google workspace sign in page.
I have tried what I found in this other post, but the HDR configuration is not working as expected. I get a page with the Google Workspace connection button and the field to enter the email. Still, when I enter the email and click on continue, I don’t get redirected to the Google Workspace sign-in page; instead, I get redirected to the Universal Login page to enter the password.
I already checked the domain on the HDR configuration for the Google Workspace connection, and it looks good, what am I missing?
It sounds like you are experiencing a behaviour that occurs when the connection is not enabled for the actual organization within the Auth0 Tenant. Please can I suggest double-checking that the Google Workspace connection is enabled in a least one of the specific organizations, this should then allow HRD to work in the identifier first field.
If you have only enabled the connection in the application but its not associated with an organization you may still see the button within the widget but HRD will not work as expected.
I just double-checked and I can confirm my enterprise connection is enabled for my organization, and my application doesn’t have any connection enabled. I also confirmed my enterprise connection is the only one with HDR enabled with the domain I am using for testing.