Hi There, We are using custom MFA screens and providing user option to use MFA app (Auth0 Guardian, Google-Authenticator and Mircosoft-Authenticator). In MFA app, we want the content to be displayed as Prisidio useremail@x.com When initializing guardian, we are providing name and label as below: …

Support team provided us a fix. accountLabel was the missing part. Below configuration reliably shows what we want. Prisidio UserEmail Below is the piece of code we had to add in custom MFA code provided at auth0-guardian.js/example at master · auth0/auth0-guardian.js · GitHub iss…

Perfect! Thanks for sharing that with the rest of community!

Google and Microsoft authenticator entries unreliable when using custom MFA classic login

Get Help

gautam.nutalapati March 25, 2022, 5:59pm 2

IOS app for guardian Auth0 doesn’t behave the same as Android app.
IOS app doesn’t display email like android app.
This is such a bad issue, the functionality changes across platforms.

Topic		Replies	Views
Google Authenticator prompt customization Get Help mfa , google-authenticator	1	4095	January 11, 2019
Customize account name in Google Authenticator Get Help mfa , one-time-password-otp-factor	2	167	July 18, 2025
Google and Microsoft Authenticator App for MFA Get Help mfa , one-time-password-otp-factor	6	3819	March 29, 2023
Multi Factor Auth ... using Google Authenticator and auth0-guardian.js Get Help google-authenticator , multi-factor-auth	1	4604	December 14, 2018
Multifactor Auth only showing Guardian, not email, in New Universal Login Get Help auth0 , mfa , email	2	3427	February 5, 2020

Google and Microsoft authenticator entries unreliable when using custom MFA classic login

Related topics