Getting the error while saving with guardian push

Please upgrade your subscription to use the async approval notification channels: guardian-push. I am not using any guardian push

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Hi @lotusyoga37

Welcome to the Auth0 Community!

Thank you for bringing this to our attention, we will investigate and be back with more information as soon as possible. Just to be sure, can you please check and confirm in case you happen to have any Action Trigger bound that could enforce Guardian MFA?

We also have the following thread where others have reported the same issue, that you can check out for any updates : Guardian-push restricting me from editing app config

Thank you for your patience!
Gerald

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Getting this issue also

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Hi there!

It appears that the issue has been investigate and a solution was provided on this, all of the information can be found in the following reply and I highly recommend reading through it : Guardian-push restricting me from editing app config - #25 by nik.baleca

Just to have it documented here as well, you will need to remove the "async_approval_notification_channels": ["guardian-push"] field by setting it to null, which can be done in any of the following:

  • Via the Dashboard under the application’s settings. You should see a section titled Client-Initiated Backchannel Authentication (CIBA) where you will be able to turn off the guardian-push option
  • If the section above does not appear, check you application’s grants by going to Advanced → Grant Types → Client Initiated Backchannel Authentication and enable/disable it and check if the section mentioned above appears.
  • Disable it from the Auth0 Management API by setting the value to null. The body should be:
{
"async_approval_notification_channels": null
}

  • If you are using Terraform or Deploy CLI, removing the flag or setting it again to null inside the respective yaml/tf files.

This should resolve the issue, but if it happens to persist for you, or if you encounter any other issues or requests, do not hesitate to reach out to us.

Have a great one!
Gerald

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