Auth0 Home Blog Docs

Getting Sandbox Error: getaddrinfo ENOTFOUND



I’m calling Create User Management API and getting the following response back:
“statusCode”: 400,
“error”: “Bad Request”,
“message”: “Sandbox Error: getaddrinfo ENOTFOUND

Anyone knows what this means and how to fix it?

Thanks in advance!


Are you using a Custom DB? If so, it looks as if the error is coming from the Create script in the custom DB.


Hey @sally!

At first sight it seems like some issue with Rules or login scripts. Need to discuss it with our developer support team. Will circle back with the answer soon!

Thanks a lot!


I have already figured out the problem. It was a misspelling for a URL in my custom script.

Thanks for your attention anyway.


Glad you make it work!


This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.