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Auth0 suddenly stopped working – Error: getaddrinfo ENOTFOUND


Hi there,

Over the weekend all our services stopped being able to sign into auth0. Any authentification request we send to auth0 returns following message. We’re on the free tier.

{"error":"access_denied","error_description":"Error: getaddrinfo ENOTFOUND"

This happened suddenly without us changing anything could it be that our account got blocked?

Maybe auth0 is down in some regions or there are some compromised accounts from last weeks outage?

Thank you a lot.


Even if we try to login from the auth0 web interface

Connections > Databases > OUR_DATABASE > Try

it doesn’t work and shows the same message.

Is it possible that auth0 is down?


ISSUE FIXED - In our Rules ‘Dump rule variables to RequestBin’ was enabled and was not configured. Switching this rule off fixed the issues.

1 Like

Great @calvin1 that you’ve been able to go past that and huge thanks for sharing it with the rest of community! :clap:t3:

closed #5

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