Getting Masked OTP While Testing Verification Email (Code) Template

Overview

This article explains the reason for getting a masked (XXXXXX) One Time Passcode (OTP) while testing the Verification Email (Code) template with the Try button.

Applies To

  • Verification Email (Code) template

Cause

The Try button is not running the email verification code behind the scenes.

Solution

The authentication flow must be tested for the code to be populated correctly in the received email. The Try button is only meant for basic template testing.