I have added SMTP as custom email service provider but it is throwing above error, I have checked the credentials that are fine Screenshot by Lightshot, but email is still not sending.
Have you tried removing https:// part as that should not be included in hostname fields?
no,let me try wait a minute.
Tried test email sent successfully, but on real time signup it is throwing this error Screenshot by Lightshot.
Are you sure that the smtp server is www.vividcommerce.io
(especially www.
) and not something else, like mail.vividcommerce.io
or smtp.vividcommerce.io
?
There is no open SMTP port on www.vividcommerce.io
(nor on vividcommerce.io
).
So what I should do?
Find out the correct smtp server. Do you own this domain (mailserver), are you the domain / system administrator?
Actually I’m using these creds on my project and it is working fine.
port: 587
domain vividcommerce.io,
host: https://www.vividcommerce.io
So what are you saying is not possible I think because if these are wrong then it shouldn’t work on my production environment too.
Thanks, my server address was wrong.
Try vividcommerce.io
without the www
and without the https://
.
However, either a port scan or telnet test should show if there’s an SMTP server running or not.
nmap vividcommerce.io
telnet vividcommerce.io 587
Is it working now, without the www
?
No, the address was totally wrong.
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