I have added SMTP as custom email service provider but it is throwing above error, I have checked the credentials that are fine http://prntscr.com/opz685, but email is still not sending.
Have you tried removing https:// part as that should not be included in hostname fields?
no,let me try wait a minute.
Tried test email sent successfully, but on real time signup it is throwing this error http://prntscr.com/oq01nq.
Are you sure that the smtp server is
www.) and not something else, like
There is no open SMTP port on
www.vividcommerce.io (nor on
So what I should do?
Find out the correct smtp server. Do you own this domain (mailserver), are you the domain / system administrator?
Actually I’m using these creds on my project and it is working fine.
So what are you saying is not possible I think because if these are wrong then it shouldn’t work on my production environment too.
Thanks, my server address was wrong.
vividcommerce.io without the
www and without the
However, either a port scan or telnet test should show if there’s an SMTP server running or not.
telnet vividcommerce.io 587
Is it working now, without the
No, the address was totally wrong.
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