Forgot MFA and Recovery code

One of our teammate lost MFA and revocery code.
User: skarrevul@nationsbenefits.com

Can you help him to get MFA back?

He do remember the password for account. Due to MFA, unable to login.

Hello @ssugasani,

Welcome to the Auth0 Community!

Please send the account email address and if possible the tenant name to the @support group via DM and we will submit a request on your behalf so that the MFA can get reset for your tenant member.

Thank you!
Best regards,
Remus