MFA Reset for another of my Auth0 tenants/accounts

Get Help
,
1

Hi Support Engineers,

I am using my Paid account to get help on one of my free accounts here to reset my MFA. I am locked out of my account since I can’t locate my previous MFA app on my new phone. What information do I need to provide? Thanks!

3

Hi @chenglo,

Welcome to the Auth0 Community1

Please send your tenant name and account email address to the @support group via DM and we will gladly provide further assistance on the matter.

Best regards,
Remus