Hi Support Engineers,
I am using my Paid account to get help on one of my free accounts here to reset my MFA. I am locked out of my account since I can’t locate my previous MFA app on my new phone. What information do I need to provide? Thanks!
Hi @chenglo,
Welcome to the Auth0 Community1
Please send your tenant name and account email address to the @support group via DM and we will gladly provide further assistance on the matter.
Best regards,
Remus
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