For compliance reasons, we need to find the inactive users for a custom period

Question:

For compliance reasons, we need to find the inactive users for a custom period (e.g., last 12 months). How can we find those users?

Answer:

In the user profile, we keep an attribute for the last login named last_login. This attribute can be used to find an inactive user for an extended period. To discover all users our customers may use the user import/export extension to export the users.

The extension supports CSV formatted output. It may be possible to open the exported CSV file in MS Excell or similar apps to sort the file with the last_login column to find the inactive users for the required dates.

Supporting Documentation:

Documentation: User import/export extension

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