Feature request: Custom label for OTP in authenticator

[greg14]

Feature: Provide a way to assign the tenant name to MFA clients even if the user is in an organization.

Description: There have been multiple posts around this, best explained by:

Custom label for OTP in authenticator

We’ve recently moved our B2B authentication to use organizations, allowing each organization to self sign-up and have enabled OTP MFA. It seems that the “label” part of the QR code’s URI (otpauth://TYPE/LABEL?PARAMETERS) is always set to the organization’s name. Typically this is set to the name of the application for most other OTP our customers have seen, and seeing their own business name against an OTP in their authenticator app is confusing them when trying to find it. Is there any way to c…

and

Authenticator app (google) shows Organization Name. Would like to set it as something else

Hi @rdlou, Welcome to the Auth0 Community! If the user enrolling in MFA using an authenticator app is not part of an organization, the label will take the value of the friendly name of the tenant. If the user is part of an organization the label will take the value of the friendly name of the organization he’s authenticating for. This is similar to how in Google or Microsoft, no matter what application of theirs you’re trying to sign in to, they’re still all managed by their respective corpor…

Use-case: B2B SaaS. Essentially, in an authenticator app, showing the organization name is useless for our clients. It should be showing the tenant name as it is our application that they are trying to log into, not their own organization.

[dawid.matuszczyk]

Hi there!

Welcome to the Auth0 Community!

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Thanks
Dawid

[nick.todd]

We have exactly the same issue

We also have customers who work for multiple organization, but their Authenticator App shows the name of the first Organization they signed up with, even though they need the credential when signing in to any organization.