Facing error while users-imports job

I want to import passwords from a database where passwords are hashed using MD5 and stored in ASCII encoding. However, I am encountering issues while importing users using the ‘users-imports’ job. When I check the job status, it shows as failed, and the ‘/errors’ path returns a 204 no content status.

This is the structure of the data I am trying to import :point_down:

        "email": "<value_from_db>",
        "email_verified": true,
        "custom_password_hash": {
            "algorithm": "md5",
            "hash": {
                "value": "<value_from_db>"
            "password": {
                "encoding": "ascii"

Hi @subhajit.m ,

Thank you for posting.

The User JSON looks good to me - the hash algorithm as well as password encoding format are supported.

Could you please try to import one test user with this scheme and see if you receive the same error?

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