Facebook Analytics working but Google Analytics is not?

admin29 · September 15, 2017, 3:18am

I have been trying to capture Auth0 events to both Google Analytics and Facebook Analytics. I have used the instructions provided here:

https://auth0.com/docs/analytics/integrations/google-analytics
https://auth0.com/docs/analytics/integrations/facebook-analytics

I have Facebook receiving Auth0 events with no problem, but I don’t see anything on the Google Analytics side. I have provided a quick copy and paste of my HTML below.

Does anyone have a good idea on how to debug my issue? I am not sure why one works and another doesn’t My sneaking suscpicion is that there is something to do with loading order, but I can’t seem to narrow it down.

Code Example:

gist.github.com

https://gist.github.com/mstraughan86/eabb4aeadb59a6d93eec978f192c9061

analytics.gist

  <head>
    <!-- Google Tag Manager -->
      <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src='https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);})(window,document,'script','dataLayer','GTM-IDHERE');</script>
    <!-- End Google Tag Manager -->
	
    <script>window.auth0AnalyticsOptions = 
      {
		    "google-analytics": {preloaded: true},
		    'facebook-analytics': {preloaded: true}
	    };

This file has been truncated. show original

chrisaronchick · October 17, 2017, 11:37am

I finally got mine working, and I think it’s because you need to put the Google Analytics code after the Auth0 Analytics code. Good luck!

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Facebook Analytics working but Google Analytics is not?

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