Error - user with the same email

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1

Please help!! I have successfully connected my Wordpress install to Auth0. I am having issues logging in for one specific user, all others are working. I am getting the error that there is a user with the same email.

I read in another thread: This error happens when an incoming successful Auth0 login has the same email address as an existing WordPress user but a different Auth0 user ID. This can happen if you already have a DB user and then use Google to login with the same email address but don’t have account linking on.

This is exactly what happened. Now, how do I fix it???

2

Hi @BlackStar ,

Welcome to the Auth0 Community!

The following FAQs and article talk about how to implement the account linking feature.

https://community.auth0.com/t/how-to-use-the-auth0-account-link-extension-to-link-accounts/81196

https://community.auth0.com/t/how-to-implement-client-side-user-initiated-account-linking/81199

https://community.auth0.com/t/implementing-account-linking-using-post-login-actions/90162

https://auth0.com/docs/manage-users/user-accounts/user-account-linking

Hopefully, you can find them helpful!

4

Thank you, I was able to install the extension and rule. However, when I attempt to login I am still getting the same error. I see the user in Auth0 with both applications listed and it is counting the logins, but wordpress throws the error and I am not actually logged in. Is there a way to manually link the particular users with different Auth IDs?