"Error on Native App “You may have pressed the back button…”

Overview

This article explains a potential cause for users being unable to log in to a mobile application with the error:

You may have pressed the back button…

There is a 401 response from /authorize/resume. The request to /authorize/resume has the “did” and “did_compat” cookies but not the “auth0” and “auth0_compat” cookies.

Applies To

  • Native App
  • Mobile Application
  • iPhone

Cause

The iPhone’s date was being set ahead or behind.

Solution

On the iPhone, go to Settings > General > Date & Time > and toggle ON the Set Automatically option.